Standard shipping typically takes 3-7 business days, while expedited shipping arrives in about 2-3 business days.

Contact Us
Contact Customer Service
Email: service@ezvalo.com
Customer Support Hours: Mon-Fri 9 AM-5 PM (EST)
Contact Other Departments
Wholesale and Distributors:: wholesale@ezvalo.com
Affiliate program: marketingus@ezvalo.com
Frequently asked questions
Have questions? We're here to help
What are your estimated shipping times?
How long are your processing times?
We strive to ship your package as quickly as possible, usually within a few days. However, during peak seasons, processing may take up to 4 business days.
Do your devices come with a product?
We provide a one-year product on all our units, including both strip and round lights. If your unit experiences any mechanical or manufacturing defects, we're here to help. Please note: discontinued units are not covered under warranty. For more details, feel free to contact us via email.
How to apply for after-sales service
For any questions about Ezvalo products, you can contact us online directly on the store page, or you can contact us via email at: service@ezvalo.com.
